We aim to deliver your tools and equipment safely and promptly. Please review our shipping policy below to understand our delivery process.
Orders ship within 1–2 business days via Royal Mail or DPD. Delivery within the U.S. typically takes 3–5 business days.
Once your order is confirmed, our team prepares your items for shipment. This process typically takes 1–2 business days. Orders are fulfilled Monday through Saturday.
After your order is shipped, delivery usually takes 2–3 business days for standard shipping. Shipments leave our facility Monday through Saturday.
Weather conditions, carrier delays, or seasonal volume may occasionally affect delivery times.
If your order is lost or damaged during transit, please contact us within 48 hours of the delivery scan. Photos of the damaged package or items are required for claims.
We offer free standard shipping on all orders to U.S. addresses.
Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment using the link in your email or directly through the carrier’s tracking system.
If you have any questions about your shipment or experience any delivery issues, please contact us at support@reftool.store or call us at +1 (541) 254-7487.
