1. Introduction
RefTool (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at
https://reftool.store, make purchases, or interact with our services.
Business Information:
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Payment Information: Credit card details, billing address, payment history
- Account Information: Username, password, account preferences
- Order Information: Purchase history, product preferences, shipping details
- Communication Records: Customer service interactions, reviews, feedback
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: As described in our Cookie Policy
3. How We Use Your Information
- Order Processing: To process and fulfill your orders, including payment processing and shipping
- Customer Service: To respond to inquiries, provide support, and resolve issues
- Account Management: To create and maintain your account, verify identity, and manage preferences
- Marketing Communications: To send promotional emails, newsletters, and product recommendations (with your consent)
- Website Improvement: To analyze usage patterns and improve our website functionality
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Fraud Prevention: To detect, prevent, and investigate fraudulent activities
- Business Operations: For internal record-keeping and business analytics
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with third-party service providers who assist us in:
- Payment processing (credit card companies, payment gateways)
- Shipping and fulfillment (shipping carriers, logistics partners)
- Marketing services (email marketing platforms, advertising networks)
- Website hosting and analytics
- Customer service tools
4.2 Business Transfers
In the event of a merger, acquisition, sale, or other business transfer, your information may be transferred to the new entity.
4.3 Legal Requirements
We may disclose your information when required by law, including:
- In response to court orders, subpoenas, or legal processes
- To protect our rights, property, or safety
- To investigate suspected fraud or illegal activities
- To comply with regulatory requirements
4.4 Consent
We may share information with your explicit consent for purposes not covered in this policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Secure data storage and backup systems
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Portability: You may request access to your personal information and receive a copy in a portable format.
- Correction and Update: You may request correction or update of inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Marketing Opt-Out: You may opt out of marketing communications by clicking the unsubscribe link in emails or contacting us at support@reftool.store.
- Cookies: You may control cookie preferences through your browser settings, though this may affect website functionality.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Enable social media features
- Improve website performance and security
You can control cookies through your browser settings, but disabling cookies may limit website functionality.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
12. Kentucky State Law Compliance
As a business operating in Kentucky, we comply with applicable state privacy laws, including the Kentucky Consumer Protection Act and relevant federal privacy regulations.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
For privacy-specific inquiries, please include “Privacy Policy” in the subject line.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.
15. Legal Disclaimer
This Privacy Policy is governed by the laws of the State of Kentucky and applicable federal laws of the United States. Any disputes arising from this policy shall be resolved in the appropriate courts of Jessamine County, Kentucky.
